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Dear XXX ,
Thank you for contacting Giant. This is an automated email sent to confirm that we have received your feedback and it has been forwarded to the relevant Giant personnel.
Thank you for contacting Giant. This is an automated email sent to confirm that we have received your feedback and it has been forwarded to the relevant Giant personnel.
A copy of your submission is recorded as per below:
State : Perak
Store : Giant Hypermarket Taiping
Feedback Type : Promotions
Comment :
Can I know the price for Julie Melodies Biscuit and Nutella 375gm? I had just bought Julie Melodies Biscuit for RM14.99 but from what i saw from the price tag is less than RM10. I've forgotten to check the price because I am busy checking the products I bought.
Store : Giant Hypermarket Taiping
Feedback Type : Promotions
Comment :
Can I know the price for Julie Melodies Biscuit and Nutella 375gm? I had just bought Julie Melodies Biscuit for RM14.99 but from what i saw from the price tag is less than RM10. I've forgotten to check the price because I am busy checking the products I bought.
We value each and every of your feedback, comment and suggestion.
Please allow us some time to personally attend to your enquiry. Your
patience is much appreciated.
Best Regards,
Giant Supermarket
"Great Value, Big Variety and Low Prices"
A favourite destination for family shopping
They contacted me on the day but telling me the price is RM14.99. So they don't admit their mistake but they are willing to refund or replace another item. The better offer they should be giving cash voucher via mail instead customers going back to their unreliable store. Moral of the story, if buying anything from Giant, do not trust what is written on the price tag and remember to check your receipt. If you are buying a lot of items and in the hurry, do NOT enter GIANT!
Their reply email
Dear XXX,
P/S: You want me to scan everything first is it?
Giant Supermarket
"Great Value, Big Variety and Low Prices"
A favourite destination for family shopping
They contacted me on the day but telling me the price is RM14.99. So they don't admit their mistake but they are willing to refund or replace another item. The better offer they should be giving cash voucher via mail instead customers going back to their unreliable store. Moral of the story, if buying anything from Giant, do not trust what is written on the price tag and remember to check your receipt. If you are buying a lot of items and in the hurry, do NOT enter GIANT!
Their reply email
Dear XXX,
Thanks for your feedback during you
shopping at Giant Hypermarket Taiping.We appologies to you regarding this issue
and for your information,Giant Hypermarket Taiping guarantee "should the scan
price differ from the display price,you only need to pay the lower price" and
any enquiry regarding this issue,please refer to our customer service assistance
at 05-8051344/017-5993412.Agains,we appologies to you and your family and thanks
for your feedback.
Best Regards,
XXXDiv.Head Sale Support
Giant Hypermarket Taiping
Lot 2381 (PT 14141)Jln Perusahaan 3, Kamunting Raya,
Mukim Assam Kumbang,
Daerah Larut Matang,
34600 Taiping, Perak Darul Ridzuan.
Mobile :XXX
Tel :05-8041 344 E-mail :XXX
Fax :05-8071 344
Giant Hypermarket Taiping
Lot 2381 (PT 14141)Jln Perusahaan 3, Kamunting Raya,
Mukim Assam Kumbang,
Daerah Larut Matang,
34600 Taiping, Perak Darul Ridzuan.
Mobile :XXX
Tel :05-8041 344 E-mail :XXX
Fax :05-8071 344
P/S: You want me to scan everything first is it?
